An unapologetic look at Hospitality

Who is this guy?

Jeroen & Indigo

Indigo and her proud Daddy!

This blog updates you about the use of social media and tech in the hospitality industry. Meanwhile you can also find a good dose of unabashed opinion on everything travel.

My name is Jeroen Schouten. My friends call me Jay. There is a reason for that! Jeroen Schouten is hard to remember, near impossible to spell from memory and no person who isn’t a Dutch native can pronounce it correctly. I am OK with that.

I am the Chief Technical Officer for a company providing revenue management services to the hospitality industry. While I am a tech guy, my 8+ years of experience with the hotel world has given me a unique insight (as well as heaps of experience) in revenue management & marketing.

As a tech person, I am an early adopter. I have been on the Internet before most people realized it existed (it wasn’t as pretty back then), started podcasting in early 2005 and currently operate more than five web sites (www.isfacebookdown.com is my latest endeavor).

I am a social media junkie. I hate the word expert because nobody can be an expert in all aspects of such a vast digital wasteland.  I have given several presentations (on the stuff I do know) at several conferences and I am available for more. So if I am not an expert, then what am I doing here? I like to consider myself a pundit!

I was born and raised in Amsterdam and currently live in Australia with my lovely wife, daughter, four three four again cats and one dog.